About the hostel

Haka House is a multi-award-winning group of backpacker hostels across New Zealand, known for warm welcomes and a home-away-from-home feel. The team is proud of Aotearoa and loves sharing its culture, history and landscapes with travellers.

The job

As a Host / Housekeeper at the Lake Tekapo hostel, you split your time between the front desk and keeping the property clean and welcoming. You help create the guest experience and make sure the hostel's friendly atmosphere comes to life.

What you'll do

• Check guests in and out
• Take payments, extensions and rebookings
• Handle guest requests and promote other Haka House hostels
• Complete the shift checklist and hand over unfinished tasks to the next shift
• Work with the reservations team on overflow queries
• Keep reception, lobbies, hallways and other common areas clean and tidy
• Clean bathrooms, change bed linen, dust, vacuum and restock amenities
• Check rooms for missed spots and report damage or maintenance needs
• Follow health and safety procedures and report incidents

Schedule

Rotating roster of at least 30 hours a week, including evenings and weekends.

Pay and perks

• NZD 24 per hour
• Room to grow in a fast-paced environment
• Wellbeing support through a dedicated app
• A supportive and inclusive team culture

Who they're looking for

• Positive energy and a can-do attitude
• Strong time management and communication skills
• A passion for travel and for Aotearoa New Zealand
• A sharp eye for detail
• Available for evenings and weekends
• The right to work in New Zealand
• Hostel or hotel experience is a bonus but not essential
• Good written and spoken English
• Comfortable with property management and point-of-sale systems

How to apply

Applications close on 2026-12-15.