About the hostel

Nomads Queenstown is a 330-bed youth hostel close to Lake Whakatipu, part of a group running hostels, venues and tours across Australia and New Zealand.

The job

You will be on the front desk, the first point of contact for guests from arrival to departure. The role also covers safety and security around the hostel, plus end-of-shift auditing and reporting.

What you'll do

• Welcome guests and help them feel connected
• Look after front desk security, guest safety and privacy
• Carry out property checks and deal with cleanliness issues, noise complaints and unauthorised visitors
• Do auditing and reconciliation following company procedures
• Prepare accurate, up-to-date revenue reports
• Resolve conflicts quickly and calmly

Schedule

Full-time on a rotating roster, which can include weekends.

Pay and perks

• Room to grow, with promotion opportunities across the group's properties, venues and tours in Australia and New Zealand

Who they're looking for

• Strong written and spoken communication
• Very good computer skills
• Excellent attention to detail
• Accommodation experience is an advantage but not required
• Happy to work a rotating roster including weekends
• Able to commit for at least 4 months
• Fluent English

How to apply

Send your CV and a cover letter.