About the hostel

Hostel Mancini is a hostel in central Naples that welcomes travellers from all over the world.

The job

The hostel is hiring a sociable front desk receptionist on a three-month, part-time contract. Beyond check-ins, you will help guests discover Naples and bring ideas to the hostel's social life.

What you'll do

• Welcome guests, collect documents and payments and complete check-in as smoothly as possible
• Manage the room inventory so each guest gets the dorm or room that suits them best
• Use your own experience to guide guests through the real streets of Naples and help them plan trips around the area
• Improve the guest experience by socialising, collecting feedback and suggesting ideas for hostel events

Schedule

25 to 30 hours a week, mostly in the afternoon until 11 pm, plus weekends. Fixed-term contract of three months.

Pay and perks

• About 1000 to 1200 EUR a month
• Roughly 10500 EUR gross a year for 25 hours a week, or 12500 EUR for 30 hours
• Contract under the Italian tourism collective agreement (CCNL Turismo, level 5)
• A smoke-free workplace

Who they're looking for

• High school diploma
• Fluent written and spoken English is essential; Italian is also required
• French, Spanish or Portuguese are a big plus, and other languages help too
• Sociable and able to handle many different tasks
• Flexible, including during holidays
• Living in central Naples is preferred
• You need the right to work in the EU/EEA or a valid residence permit.

How to apply

Send your CV with your most recent experience. Applications without a CV or missing the essential requirements will not be considered.