About the hostel

MEININGER mixes the comfort of a hotel with the facilities of a hostel and runs more than 35 properties in Europe's top cities. This role is at MEININGER Hotel Edinburgh Haymarket.

The job

Calling all night owls: the Edinburgh team needs a part-time night receptionist to brighten guests' nights and join its front office crew. You will look after arrivals and departures, the night audit and the building overnight.

What you'll do

• Be a great host and make every stay memorable
• Manage check-ins and check-outs from start to finish, helping to optimise occupancy
• Answer guests' questions in person and by phone and suggest local sights, activities and extra services
• Handle admin such as nightly reports, invoicing, logging hours, online reputation and quality checks
• Walk through the building regularly during the night
• Help in food and drink when needed: breakfast, dinner and bar
• Support other departments from time to time

Schedule

Part-time night shifts (night audit) on weekdays and weekends.

Pay and perks

• Attractive salary
• 25 days of holiday plus up to 5 bonus days, one for each year with the company
• Two paid volunteering days
• Free language courses
• Regular get-togethers, celebrations, and summer and winter team parties
• Quarterly check-ins to make sure you are happy
• Projects to develop your personal and professional skills
• Staff nights and a friends and family discount

Who they're looking for

• At least one year of hospitality experience and a passion for it
• Outgoing and happy in a lively, fast-moving environment
• A people person who enjoys creating great guest experiences
• A team player ready to help colleagues
• Good knowledge of a front office system such as ASSD, Fidelio or SIHOT
• Fluent English (B2); other languages are a plus

How to apply

Send your CV.