About the hostel

MEININGER Hotel Copenhagen, also known as Urban House Copenhagen by MEININGER, is a large hostel-hotel with dorms and private rooms, part of an international chain.

The job

You lead the daily running of reception and make sure guests have a great stay. Together with the Assistant Hotel Manager you guide and develop the front-of-house team.

What you'll do

• Run the daily reception operations and guest service
• Handle admin such as invoicing, hour tracking, online reviews and quality checks
• Host guests and make their stay memorable
• Keep front-of-house standards high
• Co-lead and coach the front-of-house team

Schedule

Full-time. Flexible shifts on weekdays and weekends, by day, evening or night.

Pay and perks

• Competitive salary, bonuses and benefits
• Pension contributions
• 25 days of vacation, plus up to 5 bonus days (one per year of service)
• Regular team get-togethers and summer and winter events
• Quarterly evaluation talks
• Staff nights and a friends and family discount
• Occasional travel to support new openings or exchange programmes
• No relocation support

Who they're looking for

• At least 2 to 3 years as a reception supervisor or receptionist
• Outgoing and people-focused, at ease in a busy setting
• Able to guide and develop team members
• Knowledge of a front office system such as ASSD, Fidelio or SIHOT
• Fluent English; Danish and other languages are an advantage

How to apply

Send your CV and explain why you are the right fit for the role.